ABOUT US

Part of the RCG group 

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With a combined 30+ years in the retail space, our collective of experts consistently deliver on strategic initiatives,  resulting in a growth in revenue and profitability for our partners. 

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We don't have a one size fits all, we tailor our solutions to your needs. We take the time to deep dive into your business, really look at the current state of play , and devise a programme and toolkit that allows you to invest smarter and meet your customers where they are. 

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With toolkits built for Retailers and Brands , we allow scale in the spend for our partners. A collective of experts, we offer a platform which will allow best practice measures in the world of retail customer experience and consumer insights. 

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Brand Story

Brand Sentiment 

Brand Image 

Journey Mapping 

Pain Point Analysis 

Omnichannel - Touchpoints , Predictive analysis , Generative AI

Customer Experience Insights and Data Management 

Consumer Insights and Data Management 

Employee experience management 

Retail Audits 

Competitor Analysis and Competitor Market Research 

Strategic retail consulting 

Loyalty Programmes - Strategy, implementation and management